At luckyplus, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a problem.
luckyplus gives every player direct access to a full suite of responsible gaming tools from their account dashboard. These features are available 24/7 — no waiting, no hassle.
Set daily, weekly, or monthly deposit limits on your luckyplus account to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced and can only be increased after a 7-day cooling-off period.
Enable session time alerts so luckyplus notifies you when you've been playing for a set duration. It's easy to lose track of time when you're in the zone — this tool helps you stay aware and take breaks when needed.
Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your luckyplus account will be temporarily suspended and you will not be able to log in or place bets.
If you feel that gambling is becoming a problem, luckyplus offers a self-exclusion option that locks your account for a minimum of 6 months or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
View your full gaming history, net wins and losses, and session summaries at any time from your luckyplus account dashboard. Transparency about your activity is one of the most effective tools for responsible play.
Set a maximum loss threshold per day, week, or month. Once your loss limit is reached, luckyplus will automatically prevent further wagering until the limit period resets, protecting you from chasing losses in the heat of the moment.
All responsible gaming tools on luckyplus are built directly into your account — no need to contact support for most features. Here's how to find them:
Head to the luckyplus login page and sign in with your registered credentials. Make sure you're on the official luckyplus website at luckyplus.asia.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the Responsible Gaming tab within your settings. All available tools — deposit limits, session reminders, cooling-off, self-exclusion, and loss limits — are listed here.
Select the tool you want to use, set your preferred parameters, and confirm. Restrictions take effect immediately. If you need help, our 24/7 live chat support team is always ready to assist.
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the early signs is the first step toward getting help. At luckyplus, we encourage all players to be honest with themselves.
If you recognize any of these signs in yourself or someone you know, please use the luckyplus self-exclusion tool or reach out to our support team immediately.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Have you ever felt the need to bet more and more money to get the same level of excitement?
Have you tried to cut back on gambling but found it difficult or impossible to stop?
Has gambling ever caused serious problems in your relationships, work, or finances?
Do you find yourself thinking about gambling frequently, even when you're doing other things?
Have you ever borrowed money or sold something to get funds for gambling?
This self-check is for informational purposes only and is not a clinical diagnosis. If you are concerned about your gambling habits, please contact our support team or reach out to a professional counseling service. luckyplus cares about your well-being beyond the games.
You don't have to face a gambling problem alone. luckyplus encourages players across Manila, Cebu, Davao, Quezon City, Makati, and all over the Philippines to seek help if needed. The following resources are available to support you:
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that includes player protection measures, self-exclusion registries, and awareness campaigns. Players can inquire about PAGCOR's responsible gaming resources through official PAGCOR channels.
The NCMH provides mental health support services across the Philippines, including counseling for behavioral addictions. Their crisis hotline is available for Filipinos who need immediate support. Contact details are available through official Philippine government health channels.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held in various locations across Metro Manila and other major Philippine cities.
Our dedicated support team is available around the clock via live chat on the luckyplus Platform. If you need help activating responsible gaming tools, requesting self-exclusion, or simply want to talk to someone, our team is here for you — day or night.
At luckyplus, responsible gaming is not just a checkbox — it's a core part of how we operate. We believe that every Filipino player deserves a safe, fair, and transparent gaming environment. That's why we invest in player protection tools, enforce strict age verification, train our support staff to identify signs of problem gambling, and work within the framework established by PAGCOR and Philippine law.
We know that for most players, luckyplus is a source of entertainment — a place to enjoy sabong-inspired games, live casino action, slots, and sports betting after a long day. And we want to keep it that way. The moment gaming stops being fun and starts causing stress, financial strain, or relationship problems, it's time to step back. luckyplus will always support you in doing that.
Remember: gambling should never be seen as a way to make money or solve financial problems. Set a budget, stick to it, and always play within your means. Kung hindi na masaya, tigilan na — and luckyplus will be here when you're ready to come back responsibly.
Enjoy all the excitement of luckyplus Casino — slots, live games, sabong, and more — with full confidence that your well-being always comes first.
21+ Gambling involves financial risk. Please play responsibly.